Port Talbot Parkway

Address and directions

Port Talbot Parkway station
Heilbronn Way
Port Talbot
Neath Port Talbot
SA13 1UR

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Ticket office opening hours

Monday: 05:30 to 18:30
Tuesday: 05:30 to 18:30
Wednesday: 05:30 to 18:30
Thursday: 05:30 to 18:30
Friday: 05:30 to 18:30
Saturday: 06:00 to 19:00
Sunday: 10:00 to 17:30

Station facilities

Parking
Step-free access
Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- CIS
  - Departure Screens
  - Arrival Screens
  - Announcements
- Customer Help Points
  
  Ticket Office only.
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
- Smartcard Validator
- Penalty Fares
  
  AW
All station facilities
- Seated Area
- Station Buffet
  
  The Work of Art Cafe is situated on the overbridge at the station, opposite the ticket office and stairs down to the island platform.
  
  Mon-Sun 06:00 to 15:00
- Toilets
  
  The toilets are located on Platform 1, including a Changing Places Toilet and baby changing facilities. The National Key toilets are located on platform 1; these toilets are operated by a radar key.
  The Changing Places Toilet is open from 06:00 to 21:30.
  The Accessible Toilet is open 24 hours while the Male & Female toilets and baby changing facilities are open from 06:00 to 21:00.
- Baby Change
- Telephones
- Wi Fi
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Monday to Sunday 06:00 to 22:00. Assistance is provided by the Conductor on the train outside staffing hours.
  
  Mon-Sun 06:00 to 22:00
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- National Key Toilets
  
  The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Step Free Access
  
  Category A.
  Step free access to both platforms via a footbridge with lifts
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 48
  Sheltered: Yes
  Cctv: Yes
  Location:
  Cycle stands are located in two locations. 6 Sheffield stands providing 12 bicycle parking spaces are located on the platform at the eastern end. 18 Sheffield stands providing 36 bicycle parking spaces are located on the south side entrance to the station.
  
  Annotation:
  There is no cycle rack on the station but there is a council owned cycle rack at the front of the station
  
  Type: Stands
- CarPark
  
  Operator Name: A P C O A
  Name: Station Car Park
  Spaces: 153
  Number Accessible Spaces: 18
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Sun
  
  Website: https://www.apcoa.co.uk/tfwr
- Rail Replacement Services
  
  The rail replacement bus stop is in the south station car park off Cramic Way.
- Taxi Rank
  
  Taxi rank at the front of the station
- Onward Travel
  
  Buy a Port Talbot PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
- Cycle Hire
  
  There are no cycle hire facilities at this station
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

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