How the Metro transformation works will affect your journey plans between November and December 2024

Metro is being purpose built for Wales’ future. It will be a modern, efficient and sustainable way to travel but there may be temporary periods of change to your journey plans while be build it. Where possible we’re scheduling the transformation work to take place during less busy times to minimise disruption. We’re offering connections between rail services and bus services.

 

Rail replacement bus services

We’re always looking at improving customer experience and your honest feedback on the survey will help us shape our rail replacement services in the future.

  • Service changes | Cardiff Central - Rhymney | Sundays, from late evening onwards (until 8 December)
    • Sundays, from approximately 18:30 onwards.

      Caerdydd Canolog - Rhymni | Cardiff Central - Rhymney

December

  • Cardiff Central / Newport - Ebbw Vale Town | Sunday 01 December, until early afternoon
    • Caerdydd Canolog / Casnewydd - Tref  Glynebwy | Cardiff Central / Newport - Ebbw Vale Town
  • Cardiff Central - Rhymney | Sunday 01 December, until early afternoon
    • Caerdydd Canolog - Rhymni | Cardiff Central - Rhymney
  • Cardiff Queen Street - Cardiff Bay | Sunday 01 December, all day
    • Ticket acceptance on Cardiff Bus Baycar. Service 6 to / from Cardiff.

    • No rail replacement bus service

    • Caerdydd Heol y Frenhines - Bae Caerdydd | Cardiff Queen Street - Cardiff Bay
  • Cardiff Central / Newport - Ebbw Vale Town | Monday 02 December - Thursday 05 December, late nights
    • Caerdydd Canolog / Casnewydd - Tref  Glynebwy | Cardiff Central / Newport - Ebbw Vale Town
  • Barry - Bridgend | Monday 09 December - Thursday 12 December, late nights
    • Y Barri - Pen-y-bont ar Ogwr | Barry - Bridgend
  • Barry - Bridgend | Sunday 22 December, morning only
    • Y Barri - Pen-y-bont ar Ogwr | Barry - Bridgend
  • Cardiff Central - Barry Island | Sunday 22 December, morning only
    • Caerdydd Canolog - Ynys y Barri | Cardiff Central - Barry Island
  • Travel Advice FAQs
    • What work will be undertaken during this period?

      A whole package of works is planned including track and signalling work along with general maintenance.

      Find out all about Metro here.

       

      What will I expect when I arrive at the Radyr station inter-change hub?

      Radyr station will act as the main inter-change hub between rail and bus services. Customer service teams will be at hand at Radyr station to direct customers to and from the inter-change hub situated in the adjacent car park. Road transport has been arranged to link in with train services to keep wait times to a minimum. Toilet and shelter facilities will be available.

       

      Where will I be picked up or dropped off at my local station?

      Most bus service pick up / drop up points are situated outside the station. They will be clearly signposted but you can check out the location of your rail replacement bus stop here (choose your station then Car Park Information) or on the Useful Information Poster at your station.

       

      I usually take my bike on the train as I need it for onwards travel - can I take it on the bus service?

      Normally bikes are not permitted on rail replacement bus services however where possible bikes may be carried dependent on the driver’s discretion and space available. Any bikes carried on our bus services is at your own risk and Transport for Wales cannot accept responsibility for any damages.

       

      Can I take my dog on the bus service?

      Normally dogs are not permitted on rail replacement bus services except guide dogs.

       

      Can you take prams on the bus service?

      Prams are allowed however we ask that they are folded up before boarding.

       

      How much extra time will the bus service leg of my journey add to my overall journey?

      For the exact times you will need to check your specific journey plans but here’s a guide for some key journeys. These are based on average times for the time of night travelled.

      Route Approx bus service times
      Radyr - Pontypridd 00:35 hrs
      Radyr - Merthyr Tydfil 01:20hrs
      Radyr - Aberdare 01:20hrs
      Radyr - Treherbert 01:25 hrs

       

      Can I buy a ticket on the bus?

      There are no ticket purchasing facilities on board buses. Tickets must be bought before boarding a bus at your local booking office, ticket machines, on-line using our journey planner or from our app.

       

      I am a wheelchair user, can I access the rail replacement bus service?

      The buses are wheelchair accessible with low loading floors. For advice and to book assistance in advance call our Passenger Assist team 03330 050 501.

 

Future improvement work

For planned improvement works across our network that can affect the timetable please visit this page.

Planned improvement work