We’re working hard to help you travel safer 

This Capacity Checker tool helps give an indication of the trains that are often full and the ones with plenty of seats available*, so you can decide the best time for your journey.

This shows typical use of our services throughout a 30-minute window from the departure time you select below.

Capacity predictions are based on historical passenger counts during normal service. We review and update our capacity predictions regularly when additional data and insight is available, and anticipate change in passenger numbers such as warm weather forecast, special events, industrial action and where other train operators have reduced their services.

When there is no prediction available (grey status), we do not have sufficient data to make a prediction on the selected service and/time frame.

 

Remember

  • The Capacity Checker tool is to check service capacity only.
  • Please use JourneyCheck for real time service information.

 

  • *How accurate is our Capacity Checker?

      • This tool shows typical use of our services throughout a 30-minute window from the departure time you select.

      • We've calculated our capacity information based on daily customer counts. We've also looked at the historic data from previous weeks to help us get a view on our service capacity week on week. This gives an indication of how many passengers are travelling on each of our services. 

      • This data is just an indication and is not to be taken as a real-time reflection on the capacity of our services. Some train services may not be included in the collection of this information.

      • The information is for our direct train services only. 
      • Information will not be available where trains are replaced by buses or if there is disruption to normal services. 
      • In order to improve services for customers, our train times are constantly reviewed. This means that some of the train times shown in this Capacity Checker (using historic information) may occasionally be different to those shown in more up to date journey planning and ticket buying systems.
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